PRIVACY POLICY
We are dedicated to safeguarding and preserving your privacy during any of your interactions with us. This Privacy Policy explains what happens to any personal information that you provide to us, or that we collect from you.
1. Introduction
​This Privacy Policy outlines how MG Health Tech Inc ("we," "us," or "our") collects, uses, and protects your personal information and health data. By using our mobile application, you agree to the collection and use of information in accordance with this policy.​
2. Definitions
​i. Protected Health Information (PHI)
​Any individually identifiable health information that is created, received, maintained, or transmitted by our mobile app.
​ii. Health Data
​​Information related to an individual's health status, medical history, treatment details, medications, allergies, and other health-related information that can identify an individual.
iii. Personal Data
Any information that identifies you as an individual or relates to you, including but not limited to your name, contact information, and family member details.
iv. Third-Party Service Providers
​​External organizations that assist us in providing our services and may have access to your data.
3. Information We Collect
​We may collect and process the following types of information:
​a. Personal Data
​This includes any information that identifies you as an individual or relates to you, including but not limited to:
1. Name​
2. Contact information (email address, phone number)
​3. Family member details​
4. Technical access details (such as your device or browser information)
​Personal data may be collected directly from users through forms submitted via our app, direct interactions with our staff, or automatically through usage analytics.
​b. Health Data
Health data refers to any information about an individual's health status or healthcare services provided. This includes:
1. Health history
​​2. Allergies
​3. Medical records
4. Medications
​​​Health data is collected exclusively through manual entry by the user while using our application.
​By manually entering health data into our application, users hereby provide their informed consent for us to collect, store, and process such information in accordance with this Privacy Policy.
In instances where users enter health data pertaining to family members or other individuals, it is the responsibility of the user to ensure that they have obtained the necessary implicit or explicit consent from those individuals to share their health information.
4. Usage of Your Information
a. Personal Data
We use your Personal Data that we collect for the following purposes:
1. To provide and maintain our services.
2. To notify you about changes to our services or policies.
3. To provide customer support.
4. To comply with any legal obligations under HIPAA or any act.
​​5. To analyze usage of our services and improve user experience.
b. Health Data
​​The health data collected through our application is solely used to fulfill the features and functionalities of the app, including but not limited to:
​1. Medication Reminders: To help users manage their medication schedules effectively.
2. Health Analytics: To provide insights and trends related to the user's health status based on the information entered.
3. Personalized Health Recommendations: To offer tailored suggestions for lifestyle changes, wellness tips, or preventive measures based on the user’s health data.
4. Health Hazard Notifications: To alert about potential health hazards, such as notifying when they are in a highly polluted area or when there are other environmental risks that may affect your health.​
We do not use any of your health data for any purpose other than to fulfil the features of the app. Your health information will not be sold, shared, or used for marketing purposes without your explicit consent.
In cases where we may use health data for any analytic purposes, it will be done in an anonymized and aggregated manner, ensuring that individual users cannot be identified from the data. This allows us to analyze trends and improve our services while maintaining your privacy.
5. Access to your information
a. Personal Data
Where applicable, any member (full-time or part-time) of our company or any authorised third party service provider, who is involved in fulfilling any services for you will have access to your scoped Personal data, which is necessary only to fulfil the service in hand.
Such services may include, but not limited to, contacting you to resolve any issues raised by you, sending marketing content (if you had opted in) and so on.
b. Health Data
​We have restricted manual access to your Health data, even for our own employees and our infrastructure providers. The access is limited for all parties only for the purpose of debugging any issues reported on the product.
6. Transfer of Your Data Abroad
By voluntarily providing us with your Personal & Health Data, you are consenting to our use of it in accordance with this Privacy Policy. Due to the nature of the internet, your information will inevitably result in the transfer of information across international boundaries. You acknowledge and agree that your data may be transferred from your current location to the offices and servers of us and our authorized affiliates, agents and service providers located anywhere in the world, in accordance to our global Privacy policy and local laws applicable. In the event that data is transferred to a country whose laws do not provide equivalent data protection, we shall ensure adequate protection of such Personal Data in accordance with this policy.
You consent to these transfers, when you use our app or visit our website.
​​​7. Disclosure of Your Data
We may also disclose your data to third parties in certain cases, including but not limited to the following scenarios.
1. Where we sell any or all of our business and/or our assets to a third party.
2. Where we are legally required to disclose your information.
3. To assist fraud protection and minimise risk.
We ensure to give you prior notice about the disclosure during any of the scenarios.
8. Data Security
During its entire lifecycle, we will take all reasonable steps to make sure that your personal data is treated securely and in accordance with this policy. We implement appropriate technical and organizational measures to protect your personal data and health data from unauthorized access, loss, or misuse. Some of these measures are:
​1. Secure access controls to limit who can view PHI.
2. Regular security audits and assessments to ensure compliance with HIPAA regulations.
To fulfil some of our internal operations, we may use the services of some third-party vendors or service providers (such as our infrastructure providers or third-party software vendors). All our service providers are governed by their own privacy policies, which are on par with industry standards.
However, no method of transmission over the internet or method of electronic storage is 100% secure; therefore, while we strive to protect your data, we cannot guarantee its absolute security.
9. User Rights
You have certain rights regarding your personal data under HIPAA and other applicable laws:
i. Right to Access
You have the right to access your Protected Health Information (PHI) upon request.
ii. Right to Request Corrections
You have the right to request corrections to your health data if you believe it is inaccurate or incomplete.
iii. Right to Request Deletion
You have the right to request the deletion of your personal data from our systems, subject to certain exceptions. We will review your request and respond in accordance with applicable laws. Please note that we may retain certain information as required by law or for legitimate business purposes.
​iv. Right to Request Restrictions
You have the right to request restrictions on certain uses and disclosures of your health data.
v. Right to Receive Notifications
You have the right to receive notifications regarding breaches involving your PHI.
Most of these rights can be fulfilled directly through the app's user interface. For rights that cannot be fulfilled in this manner, users must submit their requests via email to privacy@mghealthtech.com. We will process the request within the timeframe as required by law.
10. Data Retention Policy
We retain personal and health data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When we no longer need your data, we will securely dispose of it in accordance with industry standards.
11. Data Breach Notification
In the unlikely event of a data breach affecting your PHI, we will notify you within 60 days through Email and in app notifications. Notifications will include details about the nature of the breach, the types of information affected, steps you can take to protect yourself and an overview of what we are doing to investigate the breach, mitigate harm, and prevent future breaches.
12. Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices or applicable laws. When we make significant changes to this policy, we will notify our customers via email and/or through a notice on our software prior to the change becoming effective.
Anything should we improve?
We welcome any queries, comments, or requests you may have regarding this Privacy Policy. Please do not hesitate to write to us at privacy@mghealthtech.com